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To help us get the right person to help you, please select your subject above from our drop down menu and submit the form. Once your form is submitted, your message will go directly to the appropriate department at Decimus Assurance. For any general website concerns email us at [email protected] and a member of our team will be in touch with you shortly.

Billing Questions

All Customers Except Flood
Pay your bill online or over the phone Automated 24/7 phone payments 888-974-7400

Flood Customers
Pay your bill online, over the phone or via the mail. Email: [email protected]

Policy Questions

All Customers Except Flood
Please contact your Selective agent for policy or coverage assistance or updates. Your agent information can be found on your billing statement, or use our Find an Agent tool.

Flood Customers
Email: [email protected]

Report a Claim

All Claims Except Flood
Submit a claim online or call our Claims Service Center

Flood Claims
Report online
Email: [email protected]

Agents Needing Technical Support

All Agents Except Flood
Help with Navigation & Technical Issues for: Commercial Lines & Personal Lines Rating Billing Inquiry, Claims Inquiry & eSelect®

Flood Agents
Email: [email protected]